SHIPPING AND DELIVERY GUIDELINES:

***Holiday Shipping Timeframes***

These timeframes are recommended ship by dates and are expected to arrive by Christmas.

- First Class Mail Shipping (2-7 days) : Order by 3:00 p.m. PST on Monday, 12/17/18

- Priority Mail Shipping (2-3 days) : Order by 3:00 p.m. PST on Wednesday, 12/19/18

-Express Shipping (1-2 days) : Order by 3:00 p.m. PST on Friday, 12/21/18

  • Limited Time Promotion: FREE USPS PRIORITY shipping (1-3 day service) for US orders over $100 - within the 49 continental US states (a $6.95 value). Simply choose "USPS Priority" shipping at checkout with your qualifying order.

  • NEW UPS Shipping Option (available for 49 continental US states): We have unveiled a new class of time-definite 1-5 day shipping service, UPS Ground. UPS Ground will be free for domestic orders over $100, or a nominal fee of $6.95 for orders less than $100. Please note that UPS DOES NOT deliver to PO boxes including APO/FPO.

  • Please note that US Postal Service "Free Shipping" is NOT a Guaranteed class of service, and while generally reliable, is NOT the recommended option if delivery is time sensitive for any particular occasion.

  • Please contact Customer Service if you have any questions about shipping timeframes or what class of service to select when placing your order.

Minimum Orders for Free Shipping
(Blue Steel pays for USPS shipping for the order sizes below)

U.S. Orders Canada Rest of the World

All Orders Ship Free via US Postal Service First Class.

NEW: $100+ Orders Ship Free USPS Priority

LIMITED TIME: $150+ Order Ship Free USPS Express

$50 Order Ships Free $100 Order Ships Free

United States Orders:

  • Whenever possible, in-stock orders with approved payment received by 3pm Pacific Standard Time (6pm EST) will be shipped the same day Monday through Friday, excluding major holidays. We’ll send you an email when your package ships, complete with tracking info. Should any of the items on your order be out of stock, we will send you a notification as to when they are expected back in stock.

  • You will receive an order confirmation via email as soon as your order is processed.

  • Tracking Numbers will be provided via email when we ship your order. They will be traceable at www.usps.com once the package is scanned by the postal service. Please allow 24-48 hours for your tracking number to be accessible in the USPS system.

Expected Transit Times:

  • All transit times are estimates and not guaranteed.

  • Quoted transit times are from the date that your package has been shipped and picked up by the USPS.

  • Holidays and weekends are not counted as business days.

  • Orders are shipped via your selected shipping carrier from Valencia, CA, USA.

1st class mail: 3-7 business days

Priority Mail: 1-5 business days

Express Mail: 1-3 business days

Standard Shipping Rates:

  • Free Shipping: Orders shipped via 1st class mail are shipped free of charge for any size order.

  • Priority Mail or Express Mail Shipping: Options and pricing for these shipping methods are offered on our website at checkout.

International Orders:

  • Blue Steel ships all around the world!

  • Options and pricing for shipping methods to your country are provided in US dollars on our website when you add items to your cart and proceed to checkout.

  • International orders are shipped within 48 hours excluding weekends and holidays. Whenever possible, in-stock orders with approved payment received by 3pm Pacific Standard Time (6pm EST) will be shipped the same day. We’ll send you an email when your package ships, complete with tracking info. Should any of the items on your order be out of stock, we will send you a notification as to when they are expected back in stock.

  • You will receive your order confirmation via email after the order is processed.

  • Please note any applicable Customs, VAT, additional postage, or other fees associated with your package, are your responsibility and not part of our quoted prices. If you have any additional questions about this, please contact the local postal service in your country for more information on possible additional fees.

Expected Transit Times

  • All transit times are estimates and not guaranteed.

  • Quoted transit times are from the date that your package has been shipped and picked up by the USPS.

  • Holidays and weekends are not counted as business days.

  • Orders are shipped via your selected shipping carrier from Valencia, CA, USA.

1st Class Mail: 2-4 weeks

Priority Mail: 6-10 business days

Express Mail: 3-5 business days

Please Note the following for both US and International shipping:

  • All prices are quoted in US$.

  • We verify all credit cards before shipping.

Note: You're protected with our 30 days no question ask Exchange or Money-Back Guarantee.

ORDER / SHIPPING QUESTIONS

How long will it take to process my order?

In stock orders received by 3:00 P.M. PST/ 6:00 P.M. EST will be shipped the same day on weekdays not including national holidays. We’ll send you an email when your package ships, complete with tracking info.

Once my order ships, how long until I receive it?

Depending on your location and the level of service you selected, orders can take 1-7 days in the continental U.S. and longer for international destinations. Please see our shipping page for more details here: https://www.buybluesteel.com/shipping-and-delivery

My order shows delivered when I track it but it is not here. What do I do?

This can happen sometimes. The USPS can scan a package as delivered when it may still be on the way to you. Please wait 3 days from when you receive a delivery notification. You an also check with neighbors, look around in your usual mail delivery area or contact your postal carrier. If after 3 days you still don't have your package, please reach out to us at cs@buybluesteel.com to see what we can do.

How do I change/modify my order?

We ship fast! If you made an error on your order or would like a different size or a different item, please email us at cs@buybluesteel.com. If your order has not already been processed by our speedy fulfillment team we are happy to assist.

Do you offer gift wrapping?

All items, including FINAL SALE come in a beautiful ready to gift box.